Website Terms of Use
1.1 www.zerolistens.com (the Website) is operated by Zero Listens Limited (we or us).
1.2 Use of the Website is subject to the terms set out in this document (the Terms of Use). By accessing, browsing, using, registering on, or placing an order on the Website, you accept to be bound by these Terms of Use in full. These Terms of Use are a legal agreement between you and us and can only be modified by us with our consent. These Terms of Use should be read in conjunction with any details provided on the Website regarding how the Website operates and the services available. If you do not agree to these Terms of Use, please stop using the Website immediately.
1.3 Any products or services you order from the Website are subject to our terms and conditions. You should also read our Privacy Policy.

1.4 We reserve the right to change these Terms of Use at any time without notice.
2. Access to the Website
2.1 We cannot guarantee that the Website will operate continuously, uninterrupted, or error-free. We may suspend, withdraw, discontinue, or change all or part of the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period. You must not attempt to interfere with the proper working of the Website, and in particular must not attempt to circumvent security measures, tamper with, hack into, or otherwise damage the Website or any computer system, server, router, or any other networked device.
2.2 You are responsible for ensuring that your computer system meets all relevant technical specifications required for use of the Website and is compatible with the Website.
You also understand that we cannot and do not guarantee or warrant that any content on the Website will be free of infection, viruses, and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the security and reliability of data input and output.
2.3 From time to time, we may restrict access to certain features, parts of the Website, or our entire Website, to users who have registered with us. If you choose, or are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use. You are responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

2.4 The purchase of certain products and services on this Website is subject to legal age requirements. We are not legally permitted to provide these products or services to individuals who do not meet these age requirements. If you are under the legal age, please do not attempt to order these products or services through this Website.
3. Accuracy of Information
3.1 We will use reasonable efforts to ensure that the information on this Website is accurate, but commentary and other materials posted on this Website are not intended to constitute advice on which you should rely. Except where our Terms and Conditions and/or Privacy Policy apply, we make no representations or warranties as to the accuracy, completeness, or currency of any information. To the maximum extent permitted by law, we have no liability to you or to anyone to whom you communicate such information for any loss or damage suffered as a result of reliance on such information.
3.2 The views expressed in our user-generated content are solely those of the users themselves and do not represent our views.
3.3 If you discover any inaccuracies on this Website, please let us know and we will correct them as soon as reasonably practicable (with our consent).

4. Use of Content
4.1 The copyright, database rights, trademarks, domain names, and other intellectual property rights in all materials and information on this Website (hereinafter referred to as the “Intellectual Property Content”) belong to us or are licensed to us.
4.2 You may download or print a copy of the Intellectual Property Content on this Website for your personal, non-commercial use and reference only. If you download or print a copy of the Intellectual Property Content, you must retain any copyright or other intellectual property notices contained in the original material.
4.3 You may not copy or adapt the Intellectual Property Content, layout, or code on this Website, or create an archive or database containing all or part of the Intellectual Property Content for any commercial purpose or other commercial exploitation without our express consent.
4.4 You may not use our name in any way, including in advertising or publicity, that constitutes distribution of materials on this Website without our prior written consent.

5. User-Generated Content
5.1 By submitting content (other than your personal data) to the Website, you confirm that you have the right to use such content and that your submission of content and your agreement to these Terms of Use will constitute an assignment to us of any intellectual property rights in such content. Any content you upload to the Website will be treated as non-confidential and non-proprietary, and we are entitled to use, copy, delete, distribute, and disclose to third parties any such content for any purpose, including (but not limited to) the use of such content in any media at our sole discretion (whether or not authorized).
6. Links to the Website and Other Websites
6.1 From time to time, we may provide links that allow you to access third-party websites directly from the Website. Such third-party websites are not under our control, and unless otherwise stated, we have no relationship with the third parties and do not contribute to the content of such websites. When you click through to these websites, you leave our control and, therefore, we cannot be held responsible for any issues arising from third parties’ use of your data, the Website content, or the services provided to you by those websites.
6.2 We reserve the right, in our sole discretion, to prohibit other internet websites from linking to materials or information on the Website. Without prejudice to that right, if you wish to link to this Website, you may only do so by linking to (but not replicating) the homepage of this Website and subject to the following conditions:
 You may not remove, distort or otherwise alter the size or appearance of our logo;
 You may not create frames or any other browser or border environment around this Website;
 You may not in any way suggest that we endorse any products or services other than our own;
 You may not misrepresent your relationship with us or provide any other false or misleading information about us;
 You may not otherwise use any trademark displayed on this Website without our express written consent;
 You may not link from a website that is not owned by you; and

6.3 Any website you link to this Website does not contain any objectionable, offensive, or controversial content, does not infringe any intellectual property rights or other rights of any other person, and does not violate all applicable laws and regulations.
7. Our Liability
7.1 While we hope that this Website will be of interest to our users (unless our Terms and Conditions and/or Privacy Policy apply), we accept no liability and provide no warranties or conditions in relation to this Website or its content, except to the extent such liability can be excluded by law.
7.2 We provide this Website for domestic and private use only. Except as otherwise provided in these Terms of Use, all terms implied by law are excluded. This does not include or limit our liability for death or personal injury resulting from negligence, our liability for fraudulent misrepresentation, or any other liability that cannot be excluded under English law.
8. General
8.1 Zero Listens Limited is a company registered in England and Wales. Our company number is 14569528 and our registered office is at 20-22 Wenlock Road，London，N1 7GU，England.

8.2 Any formal legal notices should be sent to the Customer Service address listed in the “Contact Us” section.

8.3 Our failure to enforce a right does not constitute a waiver of that right. You may not assign or transfer your rights under these Terms of Use.

8.4 If any part of these Terms of Use is held to be legally unenforceable, all other parts of these Terms of Use will remain unaffected and will continue in full force and effect.

8.5 You and we agree that these Terms of Use are governed by English law and that any dispute between us arising out of or in connection with the Website or these Terms of Use will be exclusively resolved by the English courts, unless you reside elsewhere in the United Kingdom. In that case, the laws of that other part of the United Kingdom will apply and any dispute will be brought in the courts of that other part of the United Kingdom.
9. Contact Us
9.1 If you encounter any problems using the Website or wish to make a comment, please feel free to contact us.
10. Updates
10.1 These Terms of Use were last updated in April 2024.